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But you’ll get better results with an internet plan that supports download speeds between 40–100 Mbps. You need at least 25 Mbps download speeds and 3 Mbps upload speeds to effectively stream, game, download, and Zoom online with minimal slowdowns and buffering. But if you live with three or more people, you’ll be better off with 100 Mbps download speeds and 10 Mbps upload speeds to support more users and bandwidth-heavy tasks. When you’re working from home, you want your home internet to be just as reliable as business internet. Most internet service providers will advertise a fast download speed, but remote workers should also be concerned about the upload speed.
The ISP will usually owe the customer service credits which are discounts on the current or future internet bill. Uptime is the percentage of time in one month that a customer is going to be connected to the internet. In this case, the customer’s internet can only have up to 4 minutes of downtime before they need to be compensated by the ISP.
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Under this definition, latency is a measurement of how quickly you can “ping” the server you are trying to reach. When streaming over Wi-Fi, position the streaming device as close to the router as possible, with no physical barriers like walls or furniture between them. Cara Haynes has been editing and writing in the digital space for seven years, and she's edited all things internet for HighSpeedInternet.com for five years. She graduated with a BA in English and a minor in editing from Brigham Young University.

A hotspot gives you a Wi-Fi connection on the go, letting you connect laptops, phones, and other Wi-Fi devices. Most phones come with built-in hotspots, but you can buy a standalone hotspot to get faster speeds and connect more devices. So if you’re using Zoom all day—or you’re regularly on another video conferencing app, like Skype, Facebook Messenger, Google Hangouts or WhatsApp—don’t stick to bare-minimum speeds. Leave a wide buffer of bandwidth to account for other tasks, other users, and technical glitches that may come along unexpectedly. In our experience, sluggish Wi-Fi makes for herky-jerky video calls.
What's the best internet provider for WFH internet speeds?
If the Wi-Fi speed test is poor, do a wired speed test to the router, using your laptop or desktop connected to your router via an Ethernet cable. When results from this wired test show that your speed equals the speed your ISP is supposed to provide, then you know the problem is with your Wi-Fi or your device. Make sure your device is placed according to the tips above, and make sure devices are updated.

Download speeds range from 25–1,200 Mbps, but upload speeds are slower than what you’ll get with fiber internet. For instance, your plan may support download speeds of up to 400 Mbps, but the upload max may be only 30 Mbps. If you’re looking best wireless cable modem Motorola MB7621 is for you. It should be the best cable modem for a faster connection, downloads, uploads, gaming, video conferencing, quality streaming. I enjoyed steady connectivity, and that’s with multiple people stuck inside, all trying to hit the internet at once. Home-based employees can use large amounts of data, sometimes enough to exceed data caps that are common with consumer internet plans.
Satellite internet
A download speed of 25 Mbps and an upload of 3 Mbps is good for most people. That’s enough to let one or two Wi-Fi users play online games, stream video in HD, and attend Zoom meetings with minimal slowdowns or buffering. You will likely want a faster speed if you live in a larger household or do more activities online.
Run a search with your zip code to see what kinds of speeds you can get in your area. Run a speed test to see how your speeds compare to all our speed test results. Overall, they can perhaps be a safety net at times your home internet is working, but you shouldn’t rely on them completely.
Businesses that do intensive work with large files, such as graphic design shops and videographers, should get as much bandwidth as they can afford. Using a hotspot gives you faster speeds—because you’re not sharing your internet with 100 other people. And quality hotspots also come with password protection and other security features like WPA2 encryption, keeping your sensitive work docs safe.
For a more secure connection, you can use Wi-Fi Protected Access , which requires entering a network password for each device. Routers with WPA-Enterprise security offer a higher level of security than WPA/WPA2, but they require a Remote Authentication Dial-In User Service server to authenticate each client. Wi-Fi 6E clients are still few and far between, but if you want to make sure your network is ready for 6GHz data transmissions, the ZenWiFi ET8 is an excellent choice. Killer throughput performance, 6GHz data transmissions, and wide signal coverage are all reasons why the ZenWiFi ET8 is our top pick for Wi-Fi 6E mesh systems. At $530, it’s not exactly affordable, but it is one of the more well-equipped mesh systems out there, offering a multi-gig WAN port, USB connectivity, and Trend Micro-powered network security. The GX-90 is a tri-band Wi-Fi 6 router that uses the second 5GHz radio band as a dedicated pipe for online gaming so you don’t have to compete with other clients for precious bandwidth.
This means that if another user is eating into that 25Mbps speed, your streaming video quality will likely degrade. The service displays the current download and upload speeds and measurements for 'ping', 'jitter', and packet loss. There are also options to change the local server that the ISP speed test is conducted with -- a configuration option that most other tests lack. If jitter gets too high, it means that data isn't flowing to your device as efficiently as it probably should, and that can cause problems like buffering during streaming and video calls. Most ideal is a symmetrical internet connection with uploads that are just as fast as the downloads -- speeds of 100Mbps would be perfectly fine for most homes. None of these speed tests are difficult to use, but the M-Lab Internet Speed Test is probably the easiest one to find.

If you see inconsistent results, there might be a bottleneck on your end. You can troubleshoot poor internet speeds with our guide on how to fix slow internet. But your internet connection may just be slow either from your plan or your internet type.
Avoid placing your equipment near microwaves or televisions as these signals can interfere with your internet connection. Thick walls made of concrete or brick may also inhibit your wireless router. Make sure to position the wifi router antennas correctly and regularly clean the modem to keep dust from accumulating inside the hardware. Each tier of increased speed comes at a higher price, sometimes significantly higher, so it's important to sign up for only as much bandwidth as you need. For lightweight office use by one or two users plus point-of-sale transactions, even the most modest package will probably do. As you add workers, especially if they routinely transfer large files, you'll want to expand speeds significantly.

But if your job involves a ton of downloading and Zoom calls, aim to get an internet plan with unlimited data. While internet speeds are important, you also need to think about the amount of data you consume per month as part of your regular tasks. Zoom video calls, downloads, and video streams can be a huge drain on your data, so make sure you have a big enough data cap on your monthly Wi-Fi package. With QoS settings, you can decide which applications and clients get network priority.
The three-piece Eero 6 Plus Wi-Fi 6 mesh system delivered blazing throughput speeds and excellent signal range in our performance tests. As with most mesh systems, it is a snap to install and manage using a phone and a user-friendly mobile app, and it has the distinction of being the first Eero system to support 160MHz channels. If network lag is affecting your game, the Strix GS-AX5400 can help put you back on top. It supports all of the latest Wi-Fi technologies, and comes with lifetime parental controls and anti-malware protection. It also offers features like Game Boost, Gear Accelerator, and Mobile Boost to optimize your network for the best possible gaming experience. Moreover, the Strix is mesh-ready should you want to create a seamless whole-home Wi-Fi system.
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